Business Energy Solutions Ltd (trading as BES Commercial Gas) was established in 2002, BES Commercial Electricity Ltd was founded in 2009, and BES Telecom was founded in 2013. All three operating units are headquartered in Fleetwood, Lancashire. In 2013, the three companies were combined to form the BES Utilities group of companies.

BES Utilities fell under criticism by consumer organisation Energywatch in 2008 for employing contract terms that purportedly took advantage of customers. A subsequent government investigation by the Office of Gas and Electricity Markets (Ofgem) found that BES failed to explain customer contract details and, in some cases, wrongly blocked customers from switching suppliers. The Ofgem investigation resulted in a fine of £980,000.

Email Address - customerservices@besutilities.co.uk