A...
Actual Reading (A) –
An actual reading obtained from the meter used for invoicing.
AMR (Automated Meter Reading) –
AMR meters are advanced energy meters that enable the meter to record detailed energy consumption data and communicate that data to the energy supplier.
AQ or AAQ (Annual Quantity) –
The annual quantity of gas consumed measured in kilowatt hours (kWh).
ARD (Agreed Read Dispute) -
The process of correcting erroneous readings after a COS.
B...
Bill –
A statement of services with a sum due sent to DUS.
C...
CCL (Climate Change Levy) –
A government charge on commercial electricity and gas designed to encourage lower consumption and reduce greenhouse gas emissions.
CED (Contract End Date) –
Date a contract is due to end.
Consumption –
The amount of energy used. In the energy world, this is represented by the number of kilowatt hours (kWh).
COS (Change Of Supplier) –
When a supply is transferred from one energy provider to another.
COT (Change Of Tenancy) –
Opening of a new account by a customer who moves into an existing premise with gas or electric supplies.
CSD (Contract Start Date) –
The date a contract is due to start, not necessarily the date it was signed.
Customer Reading (A) –
A reading obtained from the customer used for invoicing.
D...
Deemed Rates –
Like OOC (Out of Contract) rates, deemed rates are standing charges and unit rates charged at a higher level when no contract has previously been agreed.
DNO (Distribution Network Operator) –
The company that owns and operates the power lines and infrastructure that connect the energy network to the supply site.
E...
EAC (Estimated Annual Consumption) –
Like an AQ but related to the consumption of commercial electricity, based on previous billing information.
Estimated Read (E) –
An estimated reading used on invoices is used if the supplier has been unable to obtain an actual meter reading.
F...
FITS (Feed In Tariffs) –
The tariffs are payments to anyone who owns a renewable electricity system, for every kilowatt hour they generate.
G...
H...
Half-Hour Meter (HH) –
Since April 1998, code five meters have been mandatory for all sites over 100kVA, and voluntary for sites under 100kVA. These meters record consumption used every 30 minutes.
HHD (Half-hour data) –
This is the product of the half-hour data meter. The data is usually made available to end users by a way of a spreadsheet.
I..
Invoice –
A statement of services with a sum due sent to a customer on behalf of DUS.
J...
K...
kW (Kilowatt) –
Kilowatts are the units used to measure maximum demand.
kWh (Kilowatt Hour) –
Electricity consumption (as opposed to maximum demand) is measured in kilowatt hours.
L...
M...
MAM (Meter Asset Manager) –
These are responsible for the design, installation, commissioning, maintenance, removal and disposal of gas supply meters.
MAP (Meter Asset Provider) –
Businesses that finance the installation of smart meters. They typically own and operate the meter assets and rent/lease them to energy suppliers, who are then able to meet installation targets without taking on additional debt
Maximum Demand –
The measure of the highest peak of electricity flow to a given point, often during a half-hour period.
MOP (Meter Operator) –
A Meter Operator agreement is a legal requirement for all half hourly electricity supplied meters. This contract covers the supply of the meter, maintenance, and the necessary telecommunications for sending consumption data to energy suppliers.
MPAN –
Meter Point Administration Number (MPAN) - this is a 21-digit reference used to uniquely identify electricity supply points.
MPRN –
Meter Point Reference Number (MPRN) - is the number given to uniquely identify every point on the network where a gas meter could be or is connected.
mW (Megawatt) –
A unit for measuring power that is equivalent to one million watts.
mWh (Megawatt Hour)
–
A megawatt hour (Mwh) is equal to 1,000 Kilowatt hours (Kwh).
N...
O...
Objection -
Official procedure by a current energy supplier to interrupt the switching of suppliers.
OFGEM (Office of Gas and Electricity Markets) –
Ofgem regulates the gas and electricity industries in Great Britain. Ofgem is governed by a market authority and its powers are provided for by Acts of Parliament.
OOC Rates (Out Of Contract) –
Standing charges and unit rates charged at a higher level when no contractual agreement is in place.
P...
Q...
R...
RO (Renewables Obligation) –
Suppliers must source a specific percentage of their electricity from renewable sources and produce Renewables Obligation Certificates (ROCs) for every MWh.
S...
SC (Standing Charge) –
If you have a standing charge on your bills, this means you pay a fixed amount for the amount of energy you use and the supply.
T...
TPI (Third Party Intermediaries) –
Organisations or individuals that give energy- related advice, aimed at buying energy and/or customer queries. TPIs include switching sites, energy brokers and any company that offers support with energy procurement.
Transposed Reads –
When the billing of a supply is using the wrong meter registers to calculate consumption & charges. Example- R1 rates charged to R2 readings & R2 rates charged to R1 readings.
U...
V...
W...
X...
Y...
Z...