Energy Mod3 Page14

DUS - Energy Training
Closing Contracts

While we do not want to train you to become a sales machine as this is not been the most effective way to service our clients. Sometimes, however, your client may need a little assistance or encouragement to get over the finishing line.
Here are some of our top tips to assist you in closing energy contracts with your clients. 
The Two or Three Option.
On presenting prices, do you want the two year or the three year? (this is an open question as opposed to a closed yes or no question) Variation is, would you like the higher savings of a two-year deal or the long-term security of a three-year deal?

The Current Supplier.
(when in competition with current supplier) If your current supplier says they can match our prices, ask your client how long they would have been happy with their supplier overcharging them? We are committed to giving you the our best prices every time, not just when there is a bit of competition. 

The Profit Closer.
If there is a reasonable saving against what the business is currently paying by focusing on the savings and rewording can assist in closing. Saying something like - "you are in business to make money, how would you like £x on your top line profits without having to do anymore work."

The Political Increase.
The Political Increase.
When there is any major political decision, or uncertainty it will effect the price of energy. Where there is an Increase on a clients energy report you can explain to clients - "Prices have risen over 20% since Brexit, in real terms we are reducing the hit to our clients by lowering the increase in energy costs."

The Time Frame.
We guarantee our prices for three working days and this is now day two. If you want to secure your savings, we really need to nail it down today. Unfortunately, I can’t leave these prices with you as I’m not authorised to do so. If we have to reprice, the markets can change quickly which can result in higher prices.

The True Savings.
Before meeting client, make a note of the two year saving and times it by two and the three year saving, times by three. This helps secure longer contracts. Example - if there is a £5,000 pa saving on a 1 Year contract, £4,500 pa on a 2 Year contract and £4,000 pa on a three year contract. You can say "would you like to save £5,000 on a 1 year contract, £9,000 over the two year contract, and £12,000 over the 3 year contract.

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